Privacy Policy
Effective Date: 27 October 2026
Last Updated: 27 October 2026
Welcome to Dioptre Media Private Limited. We respect your privacy and are committed to protecting the personal information you share with us through our website, https://dioptremedia.com/, and other communication channels.
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, contact us, request a proposal, enquire about our services, or engage with our digital marketing and technology solutions.
By accessing or using our website, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will obtain your consent before processing your personal information.
1. About Dioptre Media Private Limited
Dioptre Media Private Limited is a performance marketing and digital solutions company based in New Delhi, India. We help businesses generate qualified leads, increase sales, improve customer acquisition, and achieve measurable business growth through digital marketing and technology-driven solutions.
Our services include:
Performance Marketing and Paid Advertising
Meta Ads, Facebook Ads, and Instagram Ads
Google Ads, YouTube Ads, and Google Performance Max
LinkedIn Ads and TikTok Ads
Search Engine Optimization (SEO), including Local SEO, E-commerce SEO, AI-powered SEO, and White Label SEO
Conversion Rate Optimization (CRO)
Advertising Analytics and Conversion Tracking
Website Design and Development
Mobile Application Design and Development
Graphic Design and Creative Development
IT Consulting and Cybersecurity Services
Outdoor Advertising, Metro Advertising, Print Marketing, and Television Advertising
E-commerce Marketplace Listing and Management
Travel Portal Listing and Management
Real Estate Portal Listing and Management
Business Directory Listing and Optimization
We may provide our services to businesses and individuals located in India and other international markets.
Company Information
Legal Name: Dioptre Media Private Limited
Corporate Identification Number (CIN): U73100DL2025PTC455354
GSTIN: 07AAMCD0412E1Z
Website: https://dioptremedia.com/
Email: info@dioptremedia.com
Phone: +91 7827554420 / +91 9458751508
Registered/Corporate Office Address:
4th Floor, 400-A, Yusuf Sarai Commercial, Green Park, New Delhi, Delhi 110016, India.
In this Privacy Policy, the terms “Company,” “we,” “our,” and “us” refer to Dioptre Media Private Limited.
The terms “you” and “your” refer to visitors, prospective clients, existing clients, business representatives, and other individuals who interact with our website or services.
2. Information We Collect
We may collect different categories of information depending on how you interact with our website and services.
2.1 Personal Information You Provide
When you fill out a contact form, request a proposal, schedule a consultation, contact our sales team, apply for a job, or communicate with us, we may collect:
Full name
Email address
Phone number
WhatsApp number
Company or business name
Job title or professional designation
Website URL
Industry or business category
Country, city, or business location
Marketing requirements and business objectives
Estimated advertising budget, where voluntarily provided
Details of the services you are interested in
Information included in your messages, enquiries, or attachments
We collect only the information reasonably necessary for the relevant purpose, subject to applicable law.
2.2 Business and Client Information
When you engage our services, we may process additional information required to deliver the agreed services, including:
Business contact details
Advertising account identifiers and campaign information
Marketing performance data
Website and landing page information
Sales and lead-generation data
Customer acquisition and conversion metrics
CRM records and lead-management information
Analytics and reporting data
Billing, invoicing, and transaction-related information
Information needed to provide technical support or account management
Where this information includes personal data belonging to your customers, website visitors, employees, or leads, we will process it according to our contractual arrangements and applicable data protection laws.
Depending on the services provided, the client may remain responsible for determining the purposes of processing that customer data.
2.3 Information Collected Automatically
When you visit our website, certain information may be collected automatically through server logs, cookies, analytics tools, and similar technologies.
This may include:
IP address
Browser type and version
Device type and operating system
Pages visited
Date and time of visits
Time spent on pages
Referring website or source
General geographic location derived from technical information
Website interactions and navigation behaviour
Campaign source and advertising attribution information
Error logs and website performance information
We use this information to understand website usage, maintain security, troubleshoot technical issues, measure marketing effectiveness, and improve our website and services.
2.4 Information from Third Parties
Where appropriate and legally permitted, we may receive information from:
Advertising platforms, including Google Ads, Meta Ads, LinkedIn Ads, and other platforms used for marketing campaigns
Analytics and measurement providers
CRM and lead-management platforms
Business partners and referral sources
Publicly available business directories and professional websites
Recruitment platforms and job application services
Service providers that support our business operations
The information received depends on the services involved, the permissions granted, and the relevant third party’s privacy practices.
3. How We Use Your Information
We may use the information we collect for the following purposes.
3.1 Responding to Enquiries
We use your information to:
Respond to contact form submissions
Answer questions about our services
Arrange consultations and strategy calls
Prepare quotations and proposals
Understand your business requirements
Communicate with you regarding potential projects
3.2 Delivering Our Services
We may process information to:
Plan, launch, and manage advertising campaigns
Generate and manage business leads
Improve advertising performance and conversion rates
Conduct website and SEO audits
Implement analytics and conversion tracking
Prepare campaign reports and performance dashboards
Manage e-commerce, travel, and real estate listings
Provide website development, technical support, and related services
Maintain client accounts and project records
3.3 Marketing and Business Development
Subject to applicable law and your preferences, we may use your contact information to:
Send information about our services
Share relevant business updates
Communicate promotional offers
Invite you to consultations or events
Send newsletters or other marketing communications
You may opt out of marketing communications at any time by following the unsubscribe instructions in the communication, where available, or contacting us directly.
Opting out of marketing communications will not prevent us from sending necessary service-related, contractual, security, or legal notices.
3.4 Website Analytics and Improvement
We may use website usage information to:
Understand visitor behaviour
Identify frequently visited pages
Improve website navigation and user experience
Evaluate the effectiveness of marketing campaigns
Diagnose website errors
Test website layouts, content, and conversion elements
Improve the relevance of our services and communications
3.5 Security, Legal Compliance, and Administration
We may process information to:
Prevent fraud, spam, and unauthorised access
Protect our website, systems, and business operations
Maintain business and accounting records
Enforce our contractual rights
Respond to lawful requests from competent authorities
Comply with applicable legal, regulatory, and tax obligations
Establish, exercise, or defend legal claims
4. Legal Basis for Processing
We process personal information in accordance with applicable data protection laws.
Depending on the circumstances and the law that applies, our processing may be based on:
Consent: Where you have voluntarily agreed to a particular use of your information.
Your request or a contract: Where processing is necessary to respond to your enquiry, prepare a proposal, or perform an agreement with you.
Legitimate business purposes: Where permitted by applicable law, such as maintaining website security, improving our services, or managing our business.
Legal obligations: Where we must retain or disclose information to comply with applicable laws or lawful directions.
Other permitted grounds: Where recognised under the applicable data protection framework.
Where consent is the applicable basis, you may withdraw it subject to the procedure and limitations prescribed by law. Withdrawal does not affect processing lawfully carried out before the withdrawal.
5. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, scripts, and similar technologies to improve functionality, measure performance, and understand visitor interactions.
Cookies are small files stored on your device that help websites remember certain information about your visit.
5.1 Types of Cookies We May Use
Essential Cookies
These may be required for website functionality, security, navigation, or the proper operation of forms and other features.
Analytics Cookies
These may help us understand how visitors use our website, which pages they visit, and how our website performs.
Advertising and Marketing Cookies
Where implemented and permitted, these technologies may help us measure advertising performance, understand campaign attribution, build relevant audience segments, and deliver or evaluate advertising.
Functional Cookies
These may remember certain preferences or settings to improve your browsing experience.
5.2 Third-Party Tracking Technologies
Depending on our website configuration and active campaigns, we may use technologies provided by services such as:
Google Analytics 4 (GA4)
Google Ads conversion tracking
Google Tag Manager
Meta Pixel and Meta advertising measurement tools
LinkedIn advertising and conversion tracking tools
Microsoft Clarity or similar website behaviour analytics tools
The technologies actually operating on our website may change as we update our systems and services.
These providers may process technical information and website interaction data according to their own terms, privacy policies, and applicable settings.
5.3 Managing Cookies
You can manage or delete cookies through your browser settings. You may also be able to control certain analytics and advertising technologies through available consent settings or the relevant service provider’s privacy controls.
Disabling certain cookies may affect website functionality or limit some features.
Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.
6. Advertising, Analytics, and Conversion Tracking
As a performance marketing company, we use advertising and measurement technologies to understand campaign effectiveness and improve marketing performance.
When you visit our website or interact with our advertisements, information may be collected about the source of your visit, the pages you view, or actions such as submitting an enquiry form.
Depending on the technologies implemented, this may include:
Advertising campaign identifiers
Referral and traffic source information
Page views and website events
Form submission events
Conversion and transaction events
Device and browser information
Advertising click identifiers
Aggregated campaign performance information
We may use these data points to measure enquiries, evaluate advertising effectiveness, improve website conversion rates, and assess the performance of our marketing activities.
We do not intend to collect more personal information through these technologies than is reasonably necessary for the relevant purpose.
Where required, we will obtain consent and provide appropriate notices before activating relevant tracking technologies.
You can manage certain advertising preferences through the applicable advertising platform’s privacy settings.
7. How We Share Your Information
We do not sell your personal information to third parties for their own independent marketing purposes.
However, we may share information in the following circumstances, subject to applicable law and appropriate safeguards.
7.1 Service Providers
We may share information with trusted service providers that help us operate our business, such as:
Website hosting and maintenance providers
Cloud storage and infrastructure providers
Email and business communication services
CRM and lead-management platforms
Analytics and conversion tracking providers
Advertising platforms
Website development and technical support providers
Accounting, invoicing, and payment service providers
Security and fraud prevention services
These providers may process information on our behalf or independently in accordance with their applicable terms. Where appropriate, we use contractual or other safeguards to protect the information we share.
7.2 Advertising and Analytics Platforms
Where necessary for our marketing activities, we may share or permit the collection of certain information by advertising and analytics providers, including Google, Meta, LinkedIn, and other relevant platforms.
This may support conversion measurement, campaign reporting, audience management, and advertising optimisation.
Such processing will be subject to the relevant platform’s policies, applicable law, and any consent requirements.
7.3 Clients and Business Partners
Where we provide marketing or lead-generation services, we may share relevant information with the client for whom a campaign or service is being performed.
For example, a lead who submits an enquiry through a client’s advertising campaign may have their enquiry details transmitted to that client or its authorised CRM system so the client can respond.
We share information for these purposes according to the applicable service arrangements and legal requirements.
7.4 Legal and Regulatory Requirements
We may disclose information where reasonably necessary to:
Comply with applicable law or a lawful order
Respond to a request from a competent public authority
Protect the rights, safety, or property of the Company or others
Investigate suspected fraud, abuse, or security incidents
Establish, exercise, or defend legal claims
7.5 Business Transfers
If our business undergoes a merger, restructuring, acquisition, sale, or transfer of assets, relevant information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.
8. International Data Transfers
Dioptre Media Private Limited may work with clients and service providers located in India and other countries.
As a result, information may be processed or stored outside your country of residence, depending on the services used and the location of the relevant service providers.
Where personal information is transferred internationally, we will take steps required by applicable law, which may include appropriate contractual safeguards, consent, or other legally recognised transfer mechanisms.
The privacy and data protection laws applicable in the destination country may differ from those in your country of residence.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods may depend on:
The nature of your enquiry
Whether you become a client
The duration of a contractual relationship
Legal, accounting, tax, and regulatory obligations
The need to resolve disputes or enforce agreements
Security and fraud prevention requirements
Applicable consent or withdrawal requirements
When information is no longer required, we will take reasonable steps to delete it, anonymise it, or securely dispose of it, subject to applicable legal obligations and legitimate retention requirements.
Some information may remain in routine backups for a limited period before being overwritten or deleted in accordance with our retention practices.
10. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, misuse, or destruction.
Depending on the nature of the information and the risks involved, these measures may include:
Access restrictions and permission management
Password and account security measures
Secure website connections where supported
Monitoring and maintenance of our systems
Appropriate use of third-party service providers
Internal procedures for handling business and customer information
However, no method of electronic transmission or storage is completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.
You should avoid sending passwords, payment card details, government identification numbers, or other highly sensitive information through ordinary contact forms or unsecured communication channels unless specifically required through an appropriate secure process.
If a personal data breach occurs, we will take the actions required by applicable law, which may include notifying affected individuals or relevant authorities.
11. Your Privacy Rights
Depending on your location and the laws applicable to your information, you may have certain rights regarding your personal data.
These rights may include:
Right to access: Request information about the personal data we process about you, where applicable.
Right to correction: Request correction of inaccurate or incomplete personal information.
Right to erasure: Request deletion of personal information where the law provides this right.
Right to withdraw consent: Withdraw consent for processing that relies on your consent.
Right to object or restrict processing: Object to or request restriction of certain processing where provided by applicable law.
Right to data portability: Request a copy or transfer of your personal information where this right applies.
Right to opt out of marketing: Ask us to stop sending promotional communications.
Right to grievance redressal: Raise a privacy concern or complaint through the contact details provided below.
Right to nominate another person: Where provided by applicable law, nominate another individual to exercise relevant rights in the event of death or incapacity.
These rights are subject to applicable legal conditions, exemptions, and limitations.
How to Exercise Your Rights
To submit a privacy-related request, please email us at:
Email: info@dioptremedia.com
Phone: +91 7827554420 / +91 9458751508
Please include sufficient information to help us understand and respond to your request. We may need to verify your identity before taking action.
We aim to respond within the timeframes prescribed by applicable law.
If we cannot fulfil a request, we will explain the reasons where required by law.
You may also have the right to raise a complaint with the relevant data protection authority or other competent regulatory body.
12. Children’s Privacy
Our website and services are intended primarily for businesses, professionals, and individuals seeking marketing or related business services.
We do not knowingly collect personal information from children in circumstances where parental consent or other legal authorisation is required and has not been obtained.
If you believe a child has provided personal information to us in violation of applicable law, please contact us. We will review the matter and take appropriate action as required by law.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, advertising platforms, business directories, social media services, or other external resources.
These third-party services operate under their own privacy policies, terms, and security practices.
We do not control the privacy practices of external websites and are not responsible for their independent collection or use of personal information.
We encourage you to review the privacy policy of any third-party website or service before submitting personal information to it.
14. WhatsApp, Telephone, and Email Communications
You may contact us through our website forms, email, telephone, WhatsApp, or other available communication channels.
When you contact us, we may process your contact details and message content to:
Respond to your questions
Discuss your business requirements
Provide service information
Prepare proposals or quotations
Arrange meetings and consultations
Coordinate projects and client services
Maintain appropriate business records
Where legally permitted and subject to your preferences, we may also send relevant service updates or promotional communications.
If you do not wish to receive promotional communications, you may request that we stop sending them.
Please note that third-party communication platforms may process information under their own privacy policies and terms of service.
15. Lead Generation and Client Data Processing
As part of our performance marketing services, we may help clients generate, collect, organise, and manage leads through websites, advertising platforms, enquiry forms, landing pages, and CRM integrations.
When you submit your information through a form or advertisement associated with one of our clients, the information may be collected for that client’s business purposes.
In such cases:
The client may determine why the information is collected and how it is used.
Dioptre Media may process the information on the client’s behalf to deliver the contracted marketing services.
The client may use the information to respond to enquiries, provide quotations, or offer relevant products and services.
The client’s own privacy policy may apply to its subsequent use of the information.
Where required, the relevant form or landing page should identify the business collecting the information and provide an appropriate privacy notice.
If your enquiry concerns a particular business whose advertisement you interacted with, you may need to contact that business directly regarding its subsequent use of your information.
16. Direct Marketing Preferences
We respect your communication preferences.
If you receive promotional emails from us, you can opt out using the unsubscribe option provided, where available, or contact us directly.
If you request that we stop sending marketing communications, we will take reasonable steps to honour your request within the period required by applicable law.
We may retain limited information necessary to record your opt-out preference and prevent further unwanted marketing communications.
Service-related communications, such as project updates, invoices, contractual notices, or important security information, may continue where necessary.
17. Privacy Under Indian Law
We aim to handle personal information in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023, and the Information Technology Act, 2000, together with applicable rules and amendments to the extent relevant to our activities.
Our obligations and the rights available to individuals may depend on the applicable legal provisions, their commencement, implementing rules, and the circumstances of the processing.
Where required, we will provide appropriate notices, obtain valid consent, honour applicable data principal rights, maintain reasonable security safeguards, and follow relevant requirements concerning personal data processing and breach reporting.
Where individuals are located outside India, additional privacy laws may apply depending on the nature of the services and the relevant jurisdiction.
Nothing in this Privacy Policy is intended to limit any right that cannot lawfully be excluded under applicable law.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
Our services and business operations
Website functionality and tracking technologies
Third-party service providers
Applicable privacy laws and regulatory requirements
Our data collection, storage, or processing practices
When we update this policy, we will revise the “Last Updated” date displayed at the beginning of the page.
Where required by applicable law, we will provide additional notice or obtain consent before implementing relevant changes.
We encourage you to review this page periodically to remain informed about how we handle personal information.
19. Contact Us
If you have questions, concerns, requests, or complaints relating to this Privacy Policy or our handling of personal information, please contact us using the details below.
Dioptre Media Private Limited
Corporate Office:
4th Floor, 400-A, Yusuf Sarai Commercial, Green Park, New Delhi, Delhi 110016, India.
Email: info@dioptremedia.com
Phone: +91 7827554420 / +91 9458751508
Website: https://dioptremedia.com/
CIN: U73100DL2025PTC455354
GSTIN: 07AAMCD0412E1Z
We will review privacy-related enquiries and respond within the timeframe required by applicable law.
© 2026 Dioptre Media Private Limited. All rights reserved.